FAQ

What is red light therapy?

Red light therapy uses specific wavelengths of visible red and near-infrared light to support natural cellular repair, collagen production, recovery, and overall skin and body wellness.
It is non-invasive, UV-free, and safe for daily home use.

Is red light therapy safe?

Yes. Our devices use clinically researched wavelengths and emit no UV radiation. Lumina red products are designed for safe, repeated use on all skin types.

Who can benefit from Lumina Red?

Anyone looking to improve their skin appearance, enhance recovery, reduce inflammation, or support energy and mood.
(Remain seated if pregnant or with medical conditions—always check with your healthcare provider.)

Usage

How often should I use my device?

We recommend 10–15 minutes per area, 3–5 times a week.
Consistency produces the strongest results.

How far should I be from the panel?

Optimal distance is 6–12 inches to achieve correct light intensity.

When will I start seeing results?

Most users report improvements within 2–4 weeks, depending on skin type, goals, and session consistency.

Does the light get hot?

The LEDs may feel gently warm during use, but they do not overheat.

Orders & Shipping

Where do you ship from?

Orders ship from our U.S. or partner fulfillment centers, depending on inventory and your location.

How long does shipping take?

U.S. orders typically arrive in 5–12 business days after processing.

Can I track my order?

Yes. Once shipped, a tracking link is automatically emailed to you.

Products

Do your devices have a lifespan?

Yes — Lumina red LEDs are rated for 50,000+ hours of use.

Are goggles required?

Optional. Red and near-infrared wavelengths are safe for eyes, but some users prefer goggles for comfort.